Your business's first line of defense
Power surges happen all the time, whether you are aware of them or not. Just one lightning-induced power surge can permanently damage your office equipment and appliances, and could cost your business:
- Missed sales
- Expensive damage to electric motor-driven equipment
- Employee downtime
- Lost perishables
- Customer inconvenience
Our commercial surge protection solution is an easy, affordable way to protect your business from this very real threat. Help keep your doors open and your sales and customer satisfaction high.
For $19.95 a month (single-phase service) or $29.95 a month (three-phase service), the commercial plan gives qualifying Gulf Power customers protection from damaging surges to any motor-driven or resistance-heated electrical equipment.
An authorized Gulf Power electrical technician will install Commercial Surge Protection on your site.
- Must be a Gulf Power customer
- Available for single-phase and three-phase service
- 208, 240, and 480 volts qualify at this time
- All overhead and most underground services qualify at the available voltages
Our commercial surge solution includes a device that creates a defense between powerful lightning-induced and related surges and your electric motor-driven equipment or resistance heating appliances.
The device does not limit normal electrical flow, but it does provide a clamping, or limiting, action in case of a voltage surge preventing damage to critical equipment such as:
- HVAC compressors
- Refrigerator and freezer compressors
- Cooking equipment
- Gasoline pump motors
- Healthcare-related equipment and more
Note: This solution is designed exclusively to protect electrical motor-driven equipment, resistance heating elements and the electronic circuit boards associated with the specific piece of equipment. To further safeguard your sensitive electronics, such as computers and copiers, be sure to place an additional surge protector at each point of use.
At this time, surge protectors cannot be installed on meters if the 2nd character is between P and Z. Final eligibility will be determined by Gulf Power contractors after inspecting your service.
To check for eligibility and determine your monthly fee, record your 7-digit meter number and have it ready when you call (find it on your bill statement or electric meter). There is no charge if we determine your business is not eligible.
Frequently asked questions
What does the Commercial Surge device help protect?
Commercial Surge provides protection from damaging surges to any motor-driven or resistance-heated electrical equipment and the built-in electronics of this equipment. Commercial Surge will help protect:
- HVAC compressors
- Refrigerator and freezer compressors
- Gasoline pump motors
- Cooking equipment
- Electric/electronic stoves
- Electric/electronic water heaters
- Electric/electronic air conditioners
If the surge equipment breaks, who repairs it?
An authorized Gulf Power electrical technician will replace the surge protection device if it is damaged. Please call (833) 919-0945 within seven (7) days of discovery of the damaged or nonperforming Service.
I have power strips to protect my equipment. Why do I need this device?
The Surge Protector used in this program has been tested to meet utility standards and is designed to help protect your large motor-driven and resistance heat equipment and appliances, where strips cannot typically be used.
Why should I have to pay for surge protection?
We are very confident in the quality of power we are able to deliver to your business. However, there are many things that can happen on power lines that are beyond our control. Surges can be caused by things like lightning, cut power lines that take out transformers, or the stopping and starting of manufacturing equipment.
Will the charge appear as a separate line item on my bill?
Yes, the monthly charge will appear as a line item on your monthly Gulf Power bill.
If the surge protection device fails, will I know — and will Gulf Power replace it?
The surge suppression device comes with red LED indicator lights that are lit while active. If those lights are out, the surge equipment has been damaged and is not working. If a failed unit is discovered on our routine checks, we will replace it at no charge to you. Please call (833) 919-0945 within seven (7) days of discovery of the damaged or nonperforming Service.
Will my business need to be without electrical service to install the device?
Typically, no, but under some circumstances we will need to momentarily cut your power.
Do I still need point-of-use surge protection?
Commercial Surge protects motor-driven and resistance-based equipment and their electronic components. In order to protect other electronics like computers, Gulf Power recommends a good, high quality point-of-use surge device.
Is this a lightning protection system?
No, Commercial Surge Protection will not prevent lightning from striking your business. However, Commercial Surge Protection will help protect against any lightning related surges and cover any protected motor-driven equipment damaged by a lightning-induced or related surge entering your business through the electric service.
Does the surge suppression equipment protect against single phasing conditions?
No. In order to protect equipment in the event of a single phasing condition, a customer should install special equipment designed specifically for this purpose.
Still have questions?
For questions or other inquiries, please contact us at (833) 919-0941.
Commercial surge protection is a program offered by Gulf Power that is not regulated by the Florida Public Service Commission. Your choice of whether to participate in program will not affect the price, availability or terms of service from Gulf Power.